🔹 Introduction:
Coreareation.com is a feature-rich, scalable SaaS-based web application developed to streamline the process of onboarding, managing, and supporting service vendors. The platform enables vendors to register, purchase service packages, define their service areas using map coordinates, and interact with the support team via a real-time ticketing and messaging system. Designed for multi-level administration, the system offers granular role-based access controls, allowing the super admin to manage packages, promotions, admins, and sub-admins with ease.
The goal of the application is to provide a centralized platform for service providers to manage their business presence, customer support, and geographical service coverage efficiently.
🔹 Tech Stack:
- Backend: NestJS (Node.js framework)
- Frontend: React.js with Tailwind CSS
- Database: PostgreSQL
- Authentication: JWT & Role-Based Access Control (RBAC)
- Payments: PayPal Integration
- Cloud Infrastructure: AWS (EC2, S3, RDS, CloudWatch)
- DevOps: GitHub + CI/CD Pipelines (Jenkins/GitHub Actions if applicable)
- Map & Location Services: Google Maps API (for coordinates and service area mapping)
🔹 Key Features & Modules:
🟢 Vendor Panel:
- Register/Login functionality
- Purchase service packages via PayPal
- Add and manage service areas via interactive maps (coordinates based on package limits)
- View active package status and history
- Create and manage support tickets
- Chat in real-time with the support/admin team
🔵 Admin Panel:
- View and manage vendor list and package subscriptions
- Assign support tickets to relevant admins or sub-admins
- Monitor and respond to vendor support requests
- Role and permission management for admins and sub-admins
🔴 Super Admin Panel:
- Create and manage service packages (duration, price, service area limits)
- Manage promotions and discount codes
- Add/edit/delete admins and sub-admins
- Assign granular permissions to different users
- Full system-wide access and monitoring
🔹 Development Roadmap:
Phase 1: Planning & Architecture
- Requirements gathering and feature planning
- Designing system architecture and database schema
- Wireframing core interfaces (Vendor & Admin)
Phase 2: Core Module Development
- Vendor registration, authentication (JWT)
- Package creation and subscription flow with PayPal
- Admin and Super Admin panel with RBAC
- Service area mapping with Google Maps API
Phase 3: Ticketing & Communication System
- Vendor support ticket system
- Admin ticket assignment flow
- Real-time chat between vendor and support/admin
Phase 4: Role & Permission Management
- Role management module for super admin
- Assigning/restricting permissions to admins/sub-admins
- Permission-based access control integrated into the UI & backend
Phase 5: Testing, QA & Deployment
- Unit & integration testing for all core modules
- Cloud deployment on AWS (EC2 for backend, S3 for static files, RDS for DB)
- Monitoring setup with AWS CloudWatch
Phase 6: Post-Deployment Enhancements
- Add vendor analytics dashboard
- Enable multilingual support
- Optimize performance for high-load scenarios
🔹 Outcome:
Coreareation.com is now a robust and scalable platform serving service vendors across different locations. With its modular design and clear separation of roles, the system allows efficient handling of vendors, streamlined support, and revenue through service packages — all while offering flexibility in management through a powerful super admin dashboard.
